Our Refund Policy

If you aren’t satisfied with AcuteDocto.com, we’ll make it right.

Our refund policy is simple:

If you’re not satisfied with the platform, contact our support team, and we’ll do our best to make it right.

When we would issue a full refund:

If you were charged for your next month, but meant to cancel.

If you forgot to cancel AcuteDoctor.com a few months ago, and haven’t used it since then.

When we would issue a credit or partial refund:

If you would like a refund but have since been utilizing your account, we’ll review usage and estimate a prorated refund.

If you’re having technical difficulties using AcuteDocto.com, we may offer a credit or prorated refund if the issue cannot be resolved.

When we would not issue a full refund:

If you’re having technical issues that are out of our control when using AcuteDoctor.com, such as:

Inadequate internet connection

Outdated computer OS or web browser

When you’re clearly using AcuteDoctor.com and benefiting from its features.

Clinic setup after setup and branding has been completed.

                       If you have any questions, please contact our support team.